FAQ

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Q: Do I pay all at once?
A:  Changes offers several payment options to pay the intensive outpatient program (IOP) as well as education programs. If you have health insurance call Changes today to begin the benefit verification process. We are currently a network provider for Humana and Blue Cross Blue Shield of Texas. If you have a PPO policy with your  insurance provider you may have out of network benefits available.

Q: Do you work with out of state cases?
A: Yes, we comply with all 50 states substance abuse requirements. We have the ability to tailor your treatment to meet the needs of your referring state.

Q: Do you work with clients under 18?
A: this will be decided on a case by case basis

Q: Can you work with criminal justice cases?
A: yes, we are certified by all local counties.

Q: Do you report to probation, etc.?
A: We can send regular reports to whoever you choose. This will only occur if you sign a confidential release form.

Q: Do you include family members in treatment?
A: We encourage clients to include family members in the process.

http://www.dshs.state.tx.us/